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Frequently Asked Questions
How does it work with returns?
Our return process is designed to ensure your complete satisfaction. You have 14 days from receiving your order to evaluate the items purchased. During this period, if for any reason you are not satisfied, you can start the return process. It is essential that the items are returned in the same condition in which you received them: intact, with all accessories and in the original packaging. To start the return, we invite you to contact our customer service, who will provide you with all the necessary instructions. Once we have received and verified the returned item, we will process the refund using the same payment method you used for the purchase. The refund will be made within 14 days of receiving the item. This way, we ensure that your shopping experience is always serene and worry-free.
What is the difference between Nappa and Calf?
When we hear the word "calf", we are simply referring to the skin of a young bovine. It is a very common leather, appreciated for its versatility and resistance. Calfskin can be worked in many different ways, obtaining results that vary from soft to robust.
"Nappa", on the other hand, is a term that indicates a specific type of leather processing, not necessarily only calfskin. Nappa is distinguished by its extreme softness and flexibility. It is a leather that is tanned in such a way as to retain its natural grain and softness, resulting particularly pleasant to the touch.
So, the main difference is not in the animal of origin, but in the manufacturing process. Calfskin can be used to create nappa, but not all calfskin is nappa. Nappa is a more valuable type of leather, precisely because of its softness and the particular manufacturing that makes it so special.
How long can leather garments last?
The durability of leather garments is a fascinating aspect, because it is not just a matter of years, but almost generations. Leather, if treated with care, can become a true family heirloom.
First of all, the quality of the leather plays a fundamental role. A full-grain calfskin, for example, is much more resistant than a suede or a bonded leather. Then, there is the tanning, the process that transforms the rawhide into a resistant and durable material. A high-quality tanning, perhaps vegetable, gives the leather greater robustness.
But the real key to the longevity of leather garments is care. A well-hydrated, regularly cleaned and properly maintained leather jacket can last for decades, acquiring a unique charm over time. The scars, creases and shades that form with use tell the story of the garment, making it even more valuable.
Of course, the use you make of it also affects its durability. A motorcycle jacket, for example, will be subjected to more stress than a jacket worn only on special occasions. But even in this case, with the right care, leather can last a long time.
In short, a quality, well-cared-for leather item can last a lifetime, becoming a faithful companion and a symbol of timeless style.
How can I wash these items without ruining them?
Leather is a beautiful material, but it does require a little care when it comes to cleaning. It's not like throwing a t-shirt in the washing machine, so I'm going to give you some tips to keep your leather items looking their best.
Gentle cleaning is the watchword:
- Damp cloth:
- Neutral soap:
- Air drying:
What to avoid:
- Washer and dryer:
- Harsh chemicals:
- Too much water:
Extra tips:
- Hydration:
- Conservation:
If you have any doubts or difficult stains, the best advice is always to contact a laundry specialized in leather garments. They will know how to treat your garment in the safest way.